The crews of our licensed installers receive extensive training and support from Ultraliner's own Field Service Representatives, who are available for consultation and technical assistance. When Ultraliner signs on a new licensee, key personnel from the newly licensed construction firm come to our corporate headquarters in Oxford, Alabama for in-depth training regarding the installation of Ultraliner PVC Alloy Pipeliner. As a vital part of this extensive training, new licensees work closely with Ultraliner's Field Service Crew using Ultraliner's own training equipment to install pipeliners.
Upon returning, the trained personnel are able to draw upon their experience using our training equipment, combined with their own years of construction expertise, to determine the best configuration for their own installation equipment. We also encourage our network of licensed installers to communicate with and learn from one another.
Once the new licensee's equipment has been prepared for use, our Field Service Representatives travel to the territory of the new licensed installer and assist the new crew with installing Ultraliner PVC Alloy Pipeliner using the installer's own equipment. This provides our Field Service Representatives the opportunity to make private suggestions to the management regarding potential improvements to the equipment, in addition to addressing other issues which could enhance the new crew's productivity. Once the Ultraliner Field Service Manager and the new Licensee are both satisfied with the proficiency of the new equipment and crew, the required training is completed and the new Licensee is approved for independent installations.
After training is completed, our Field Service Representatives continue to be available for consultation and technical assistance to both the licensees and their customers. Our Field Service Representatives maintain their own proficiency and gain further experience between training sessions by installing pipe in towns and cities in close proximity to the Ultraliner corporate headquarters.
